Part-Time Call Center Representative
Company: Quinnipiac University
Location: Hamden
Posted on: May 9, 2024
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Job Description:
Job Number: 495578Type: Part-timeCampus: Mount Carmel - Hamden,
CTCategories: StaffOverview:The Quinnipiac University Poll offers
part-time telephone interviewer opportunities. Be on top of
breaking news, taking the pulse of public opinion across the nation
while working a hybrid schedule that includes both remote, work
from home, and on-site shifts in our state-of-the-art call center
facility in Hamden, CT.We offer flexible scheduling of evening and
weekend hours, paid sick time, and paid training.As part of a large
and diverse team, interviewers conduct public opinion research
using a scripted questionnaire, calling people across the country
to collect the nation's opinion on public policy, on state and
national elections, and on breaking news issues.Qualities sought in
a telephone Interviewer are:excellent communication skillsactive
listening skillsattention to detailenergetic personality and
patienceEmpathyPersistenceIf this describes you, a job with the
Quinnipiac Poll could be the perfect fit.Above all, the Interviewer
seeks to ensure excellence in gathering public opinion by upholding
the standards of the nationally recognized Quinnipiac University
Poll.This position requires focus on your computer screen for long
periods of time while remaining attentive to the job on
hand.Telephone Interviewers are required to maintain performance at
or above the standards set by the QU Poll. Remote work conditions
require you to use your own Windows-based or Apple computer which
meet our hardware requirements. You will need your own computer
headset and will be responsible for reliable high-speed internet
access. Importantly, a quiet and private place where surveys can be
conducted confidentially is necessary.Part-time hybrid positions
offer $16.00 per hour, evenings and weekends are
required.Quinnipiac University is responsive to state and national
guidelines with regard to masking and social distancing. The
Quinnipiac Poll offers safe, clean, and distanced glass partitioned
workstations for on-site work in our state-of-the-art
facility.Responsibilities:Effectively conduct public opinion
surveys, clearly reading from a scripted questionnaireFollow
trained processes to ensure random selection for participationRead
questions in a neutral manner to allow participants the ability to
comfortably share all opinionsEducation Requirements:High school
diploma or GED requiredQualifications:Fluency in speaking and
reading EnglishFamiliarity with basic computer skillsDemonstrated
dependabilityFlexibility with regard to work days and hoursA
positive and friendly attitude while adapting to varied personality
typesAbility to politely manage uncomfortable comments and
rejection from a called partyAbility to meet survey quality and
quantity standards of the Quinnipiac University PollAbility to work
from a quiet and private location when working remotelyPrior call
center experience a plusSpecial Instructions to
Applicants:Quinnipiac University is considering only those
applicants who have valid authorization to work in the United
States. Quinnipiac University does not sponsor employment based
visas for this position.TO APPLY:Applications must be submitted
electronically and include contact information for three references
on the application form.Quinnipiac University has a strong
commitment to the principles and practices of diversity and
inclusion throughout the University community and welcomes
candidates who enhance that diversity.Quinnipiac University is an
Equal Opportunity Employer.About Quinnipiac:Quinnipiac is a
private, coeducational, institution located 90 minutes north of New
York City and two hours from Boston. The university enrolls 9,000
students in more than 130 degree programs through its Schools of
Business, Communications, Education, Computing and Engineering,
Health Sciences, Law, Medicine, Nursing and the College of Arts and
Sciences. Quinnipiac is recognized by U.S. News & World Report and
Princeton Reviews The Best 388 Colleges. The university is in the
midst of program expansion and renewal for both traditional and
adult learners, attraction of diverse communities, development of
innovative corporate partnerships and construction of an ambitious
set of capital projects. For more information, please visit qu.edu.
Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and
X.Advertised: December 05, 2023 Eastern Standard TimeApplications
close:by Jobble
Keywords: Quinnipiac University, Hamden , Part-Time Call Center Representative, Other , Hamden, Connecticut
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