Senior Manager of Business Operations, Compliance, and Governance

Company: Disability Solutions
Location: Raritan
Posted on: October 19, 2024

Job Description:

Johnson & Johnson is recruiting for a Senior Manager of Business Operations, Compliance, and Governance to work in Raritan, NJ. This is a hybrid role; 3 days in the office, 2 days remote.At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.\rFor more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.\rWe know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.\rAt Johnson & Johnson, we all belong.\rThe Senior Manager of Business Operations role works with the Service Providers as well as internal resources on providing global oversight, management, and controls needed for reliable and effective network services with required cost transparency and helping deliver on customer outcomes. This role will lead various aspects of financial management, including budget responsibilities, Telecom Expense Management (TEM), Billing, Portfolio Operations, and the quoting/ordering processes for J&J's network services. This individual will focus on all aspects of budget management (Base Business, Managed Service Suppliers, and our TEM) within J&J, investigating opportunities for optimization, process improvement, and efficiencies amongst all parties we work and interact with. Additionally, this role will have oversight and management for Network Services compliance and ensuring all processes are following our Governance process.Major Duties & Responsibilities

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• Serve as the primary coordination point between IT Finance, corporate accounting functions, Managed Service Providers (MSPs), and the TEM Service for financial matters using specific knowledge of regional accounting principles, regulatory requirements, etc.
• Provide direction and coordination for financial planning and analysis related to the communications carriers. Ensure financial transparency to internal customers and sites. Approve actions for financial management and Billing.
• Implement procedures to complete sound quoting, ordering, and billing activities for carrier services, improving providers, as needed.
• Audit the adherence to the invoice validation and verification process including invoice review practices and maintenance of approval and payment status. Identify, validate, and track service credits and earnbacks; establish and manage the process for periodic true-ups
• Implement processes and controls for integrating Portfolio Management into the overall base business budgeting process.
• Partner with IT Finance to establish and maintain budget and forecasting processes and mechanisms for the carrier spend.
• Partners with Regional Network Financial Managers regarding region-specific processes and providers.
• Coordinating global audit functions and partnering with our enterprise Quality & Compliance organization. Ensuring we work with service providers and internal resources to appropriate delivery and operational management of governance, policy, compliance, and all operational processes.
• Lead the global governance process, working with all towers and regions to develop and implement best practices.\r\r

Keywords: Disability Solutions, Hamden , Senior Manager of Business Operations, Compliance, and Governance, Executive , Raritan, Connecticut