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Research Operations Analyst

Company: VirtualVocations
Location: Far Rockaway
Posted on: October 27, 2024

Job Description:

A company is looking for a Research Operations Analyst to enhance customer experiences with the Social Security Administration.



Key Responsibilities

Coordinate and oversee user experience research efforts across multiple teams
Develop and maintain a research repository for organizing research artifacts and insights
Manage logistics for user research sessions, including participant recruitment and scheduling


Required Qualifications

Bachelor's degree in Psychology, Human-Computer Interaction, Information Science, or a related field
3+ years of experience in product development, operations, project management, or a related field
Proven experience in research operations or project coordination within a UX/CX environment
Proficient in using research and project management tools (e.g., Jira, Confluence)
Ability to work collaboratively in a fast-paced, dynamic environment

Keywords: VirtualVocations, Hamden , Research Operations Analyst, Professions , Far Rockaway, Connecticut

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